Articles By
Frank Beard
Analyst, Convenience Store and Retail Trends
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Business

3 Lessons from GasBuddy’s Innovation Forum at Outlook Leadership 2017

3 Lessons from GasBuddy’s Innovation Forum at Outlook Leadership 2017

By Frank Beard | November 20, 2017

Mobile apps have enhanced our ability to interact with the world around us—even during natural disasters. In the case of fuel shortages during Hurricanes Harvey and Irma, motorists relied on GasBuddy to get to safety by finding stations that did have fuel.…

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Business

4 reasons why convenience stores are the new coffee shops

4 reasons why convenience stores are the new coffee shops

By Frank Beard | September 26, 2017

As someone who works from home, a change of scenery is necessary to stay focused and productive. Sure, I could head to the local coffee shop, but an even better option is the local gas station. I’m serious. Hear me out!

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Business

Do your stores make these 8 common customer experience mistakes?

Do your stores make these 8 common customer experience mistakes?

By Frank Beard | September 25, 2017

With more than 10 million combined ratings and reviews, GasBuddy users are speaking loud and clear about what does and doesn’t work in convenience stores. And we listened to their feedback. In The GasBuddy Guide to Avoiding 8 Common Customer Experience Mistakes,…

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Business

CONVENIENCE RETAILING HAS EXPANDED BEYOND THE PUMP

CONVENIENCE RETAILING HAS EXPANDED BEYOND THE PUMP

By Frank Beard | August 21, 2017

Today’s consumers increasingly choose gas stations based on what’s inside the store, according to a recent Bloomberg article — with millennials valuing the quality of food as much as the price at the pump. In the aptly-titled “Some Gas With That Sandwich?…

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